COVID-19 and Black America: Overview
Seeking COVID-19 Treatment as a Black American Infographic
COVID-19 has been disproportionately impacting racial minority groups, making them more at risk...
You probably already know Doctor Mike from Tiktok and Instagram. He’s a board-certified physician who happens to be great at making educational videos (that...
Customer service leaders are constantly looking for ways to improve efficiency, reduce ticket volumes, and enhance customer satisfaction.While traditional bot metrics like the number...
Finding the right balance in staffing a live chat customer service team is the challenge many companies face today. If a company is customer-oriented...
By using canned responses, you can significantly streamline the communication with customers. However, such responses should be used wisely, as otherwise the customer...
In today’s fast-moving digital world, customer support teams often handle repetitive questions like, “How do I reset my password?” or “How can I update...
Common summary:In today’s customer service landscape, where customer expectations are sky-high and patience thin, enhancing agent productivity of your support function is crucial for...
By Melissa Blake, ND
Chronotypes are natural preferences of the body for wakefulness and sleep.1 Identifying your unique sleep chronotype can provide insights into the...
As a yoga teacher, I spend countless hours guiding students through flows, refining postures, creating a space for mindful movement, and practicing on my...
By GEORGE HALVORSON
I have been railing against the Electoral College (and the Senate) as anti-democratic forever, and no one much cares. Turns out George...