Understanding Health Challenges in the African American Community
Addressing health disparities is essential to improving the well-being of African Americans. In this issue, we spotlight...
In today’s digital age, customer service isn’t just about providing answers; it’s about meaningful conversations that can adapt based on a user’s request. Conventional...
Executive summaryUnlock the secrets to customer success with our comprehensive guide on the 17 crucial metrics that define your business’s health and growth potential....
According to Zendesk, 81% of consumers say that they would likely make another purchase after a positive experience. Thus, successful customer service strategy...
Scoping reviews are a type of knowledge synthesis, which follow a systematic approach to map evidence on a topic and identify main concepts, theories,...
That is the clever title of recent American Economic Review publication by Cyrus Aghamolla, Pinar Karaca-Mandic, Xuelin Li, Richard T. Thakor. The abstract...
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Imposter syndrome is a pertinent issue in academia. The phenomenon was first defined by Clance and Imes (1978) as an experience of feeling inadequate...
On August 13th, the Black Women's Health Imperative (BWHI) joined the White House Office of Public Engagement to celebrate the anniversary of the Inflation...