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Drill Down Into Your Data with TeamSupport

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Problems live chat agents can face when managing multiple chats

Modern businesses cannot imagine their workflow without live chat software on their websites. Live chat software makes it possible to answer customers’ questions in...

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Preview 2025 plans & prices now!

Jump start Open Enrollment for 2025 coverage by previewing plans with personalized price estimates based on your estimated income and household size. ...

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THCB Gang Episode 146, Tuesday November 26 – The Health Care Blog

THCB Gang Nov 26, 2024 Joining Matthew Holt (@boltyboy) on #THCBGang on Tuesday November 26 at 1PM PT 4PM ET are THCB regular writer and ponderer...

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Health care in Spain – Healthcare Economist

ISPOR Europe kicks off this week in Barcelona, Spain. In honor of ISPOR, I will summarize some key attributes of the Spanish health...

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What can Yellow.ai do: Transform Customer Service with Agentic AI Workflows

Picture your support agent’s screen:A ticket needs updating in the CRMThree follow-up reminders are dueCustomer histories need documentingChat transcripts wait to be loggedNew tickets...

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Leadership and Followership Learned From Dance

Sometimes the most valuable lessons in leadership and followership come from outside the office. Meet...

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The Significance of Customer Feedback Loops in SaaS

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Mental Health Crisis in Miscarriage–an Unrepresented Patient Population – The Health Care Blog

By TAMARA MANNS I walked into the emergency department already knowing the outcome. In these same rooms I had told women having the same symptoms...

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Health Care’s Endless Loops – The Health Care Blog

By KIM BELLARD Last week the Federal Trade Commission (FTC) issued its final “click-to-cancel” rule, making it easier for consumers to cancel various kinds of...

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