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How big is the 2025 Medicare rate cut for physicians? – Healthcare Economist

At the end of last year, CMS finalized a rate cut for Medicare reimbursement to physicians. The CMS Fact Sheet states: …average...

Agentic AI 101: What Is It, How It Works, and How It Differs from AI Agents

IntroductionAI agents have transformed how businesses operate, bringing intelligence and automation to everything from customer service to process optimization. These systems continue to grow...

How to Increase Online Sales with Live Chat

In 2023, customers expect instant gratification and seamless user experience. Incorporating live chat on...

How TeamSupport Raised the Bar in 2024 and What’s Next 

As 2024 comes to a close, it’s the perfect time to reflect on the major milestones achieved this year and highlight the innovations we’re...

10 best practices for handling live chat as an agent

Live chat has become one of the most widely used tools for customer service today. 75% of customers find live chat the most satisfying...

The clock is ticking! Open Enrollment ends in 1 month

Do you hear that? It’s the clock ticking towards the January 15 deadline. You still have time to apply for, renew, or change 2025...

Hugo, Gilles and e-Patient Dave on the race to patient autonomy — THCB Gang Special Episode 149, Thursday December 19 – The Health Care...

THCB Gang Dec 19, 2024 Joining Matthew Holt on #THCBGang on Thursday December 19 at 1pm PST 4pm EST are three leaders in the patient movement...

Evolution of orphan drug – Healthcare Economist

A study by Fermaglich and Miller (2023) evaluated trends in orphan drug designations and approvals after the Orphan Drug Act of 1983 was passed...

Inside the Minds of Enterprise Leaders: Insights from My Conversations About AI Adoption This Year

“My team is bombarded with pitches about AI solutions every week. At this point, I just want to know – what’s working and what...

Sync LiveHelpNow Chat Data Easily

LiveHelpNow help desk software collects a lot of useful information about your customers. The...
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